Privacy Policy

Information We Collect

We may collect personal information when you:

Create an account or place an order.
Contact us through our website, email, phone, or contact forms.
Sign up for emails or newsletters.
Request a custom team or apparel order.
Submit information through forms on our website.
Browse or interact with our website.

Depending on how you use our website, the information we may collect can include:

Name
Email address
Phone number
Billing and shipping address
Order and purchase information
Information you provide for custom orders
Account information
Communications you send to us

Payment information may be processed by our third-party payment providers. We do not intentionally store complete credit or debit card numbers on our own systems.

Automatically Collected Information

When you visit our website, certain information may automatically be collected by our website provider or third-party services. This may include:

IP address
Browser and device type
Operating system
Pages visited
Date and time of visits
Referring website
General website usage information

This information may be used to help us operate, maintain, secure, and improve our website.

How We Use Your Information

We may use your information to:

Process and fulfill orders.
Process payments.
Ship products to you.
Communicate with you about orders or inquiries.
Provide customer service.
Process custom team and apparel orders.
Send newsletters or promotional communications when you have chosen to receive them.
Improve our products, services, and website.
Prevent fraud, abuse, or unauthorized activity.
Maintain the security of our website.
Comply with legal and regulatory requirements.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website traffic, and improve your experience.

Some cookies may be placed by third-party services used on our website, including analytics, payment, advertising, or other website functionality providers.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

How We Share Information

We do not sell your personal information for money.

We may share information with trusted service providers when necessary to operate our business and provide services to you. These providers may include:

Website hosting and website technology providers.
Payment processors.
Shipping and delivery providers.
Email and communication services.
Analytics and website-performance services.
Other service providers necessary to fulfill an order or provide requested services.

We may also disclose information when required by law, legal process, court order, or governmental request, or when necessary to protect our rights, customers, property, or the security of our website.

Third-Party Services

Our website may contain links to or use services operated by third parties. Those third parties may have their own privacy policies and terms.

We are not responsible for the privacy practices of websites or services that we do not operate. We encourage you to review the privacy policies of third-party services before providing them with personal information.

Custom Orders

If you request a custom team, apparel, sports, or other customized order, we may collect information necessary to complete that request.

Please do not submit sensitive personal information that is not necessary to fulfill your order.

Communications and Marketing

If you voluntarily sign up to receive promotional emails, newsletters, or other marketing communications from us, we may use your email address to send those communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the message or by contacting us.

Even if you opt out of marketing communications, we may still send you necessary transactional communications, such as order confirmations, shipping updates, or responses to your inquiries.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and financial records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

Children's Privacy

Our website is not intended to knowingly collect personal information directly from children under the age of 13.

If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, which may include the right to:

Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Opt out of certain marketing communications.
Ask questions about how your information is collected and used.

To make a privacy-related request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

DTF Detroit Customs
Email: Customsdee5@gmail.com
Phone: 810-588-1804
Address: 114 E Jaimeson Street, Flint, MI 48458

We will make reasonable efforts to respond to privacy-related requests and questions.